Frequently Asked Questions
SHIPPING
How long does shipping take?
Shipping times vary depending on your location and the selected shipping method. Typically, orders are delivered within 5-7 business days.
What are the shipping charges?
Shipping charges vary based on your location, the weight of the items, and the chosen delivery method. The exact cost will be displayed at checkout.
Do you provide free shipping?
Free shipping is available for orders above a certain value. Check our promotions page for more details.
PAYMENT
Are my payments secure?
Yes, we use industry-standard encryption and secure payment gateways to ensure your transactions are safe and protected.
Do you offer cash on delivery (COD)?
Yes, cash on delivery is available for select locations. A small additional fee may apply.
Order & Returns
How can I cancel my order?
You can cancel your order within 24 hours of placement by visiting your account dashboard or contacting customer service.
How long does it take to process a return?
Refunds or exchanges are typically processed within 7-10 business days after we receive the returned item.
How can I place an order?
Browse the categories, select your desired products, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.